| Solutions: | ||
| “an action or process of solving a problem” | ||
| - Merriam-Webster |
Human Resource Solutions
At the heart of a good company is a solid Human Resources infrastructure which supports the employment relationship from both the management and employee perspectives. This is no small task, but our Human Resources professionals can help you do just that.
Keeping track of all the federal and state laws—and the numerous changes to those laws—can be a daunting and time-consuming task. HCS’s Human Resources professionals stay abreast of these laws and can help ensure that your company is compliant.
Have you ever had an employment situation occur and wished you had an expert to help you? HCS’s HR professionals can provide the guidance you need to effectively handle employee relations matters.
HCS’s HR Services department can offer training programs, help you establish a performance management plan and assist you with development of your employees.
HR Operational Support
- HR Professionals – The HR Service Center offers direct access to our team of SPHR/PHR-certified and experienced Human Resources professionals from 8:30 a.m. EST to 5:30 p.m. EST. Bi-lingual (Spanish) services are also available.
- Employment Relations (Client) – HCS assists managers/supervisors with day-to-day employment-related issues such as discipline, terminations, harassment, discrimination, wage payment and deductions. We can suggest possible courses of action and discuss applicable federal and state laws that may apply.
- Employment Issues (Worksite Employee) - HCS can act as a neutral party contact for worksite employees to discuss serious employment concerns like harassment, discrimination and more. We also conduct follow-up with the worksite employee as needed.
- Review With Consultation – HCS will review key HR functional areas such as Organizational Structure, Organizational Design, Recruitment and Retention, Employee Relations, Interviews & Data Collection, HR Processes and Procedures, HR Surveys, HR Metrics, Benchmarking, Data Analysis, etc. We are your resource for Federal and State Regulations.
Click a link to see our Human Resource services
- Organizational Development & Job Descriptions
- I-9 Compliance Assistance
- New Hire Reporting
- Social Security Number (SSN) Verification Report
- Background Screening & Drug Testing
- Employment Verification and Records
- Employment Handbooks
- Performance Management
- Employee Relations Management Consultations
- Training
- Employment Forms and Posters
- Fair Labor Standards Act (FLSA) Review & Compliance
- Family Medical Leave Act (FMLA) Administration
- EEOC
- Unemployment Claims Administration
Organizational Development & Job Descriptions
- Staffing Analysis and Organizational Structure Assessment – HCS can review staffing, job titles and descriptions and make recommendations for alternative staffing levels, organizational design and structure, functional alignment, etc. to maximize staff effectiveness.
- Templates – HCS provides a job description worksheet that is compliant with the Americans with Disabilities Act (ADA).
- Customized – We provide samples of job descriptions to assist with development and implementation of compliant job descriptions for a variety of standard positions.
I-9 Compliance Assistance
- HCS maintains I-9 forms for worksite employees, provides reports detailing employees’ work authorization expiration/renewal dates and researches immigration laws.
New Hire Reporting
- Human Capital Strategies takes the hassle out of new hire reporting. Working under the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996, employers are required to report information on new hires to the appropriate state agency within 20 days of the date of hire. This affects employees who are hired, rehired or who return to work after a separation of employment. They accomplish this by reporting all new employees to the proper agency. (Individual states may differ in reporting requirements).
Social Security Number (SSN) Verification Report
- Commonly known as E-Verify – HCS reports new worksite employees’ Social Security numbers to the Department of Homeland for verification, informs clients of mismatched information and completes Social Security Administration wage verification requests.
For additional information on The Arizona Legal Workers Act click here
The Arizona Legal Workers Act which went into effect January 1, 2008, was challenged in District court and many employers stood by to see the outcome. On February 7th, the ruling handed down by Judge Wake said that the Act does not violate employers’ due process rights or improperly infringe on the Federal government’s authority to regulate illegal immigration. What does this mean for employers? Arizona Employers must take immediate steps to ensure they are in compliance with the Act. If you have not already done so, Arizona employers must;
- Register for and use E-Verify, an Internet-based system that allows participating employers to electronically verify the employment eligibility of newly hired employees. As part of the registration process, employers must sign a Memorandum of Understanding with the DHS and SSA. By signing the MOU, an employer "agrees to allow" the DHS and SSA into the workplace to review E-Verify related records, including I-9 forms and reports generated during the verification process.
- Refrain from "knowingly" or "intentionally" employing undocumented workers. The Attorney General or County Attorney must investigate all complaints related to unauthorized workers. Depending on its determination, the court may temporarily suspend the employer’s Arizona business license, as follows:
- If the court concludes that the employer “knowingly” employed an undocumented worker, the court may order suspension of the employer’s business license for up to 10 business days and the court must place the employer on a 3-year probationary period.
- If the court concludes that the employer “intentionally” employed an undocumented worker, the court must order suspension of the employer’s business license for at least 10 business days. The court also must place the employer on a 5-year probationary period.
A second violation of this law committed during a period of probation, will result in a court order to the appropriate licensing agencies revoking all licenses that are held by the employer. Human Capital Strategies will continue to monitor this sensitive topic and keep you updated as additional legislation may take effect.
Background Screening & Drug Testing
- Background Screening – Hire the right employee the first time, every time with Human Capital Strategies pre-employment screenings. Our screenings include background checks that will minimize employee turnover and protect your company from wasting valuable resources.
- Drug Screening – Drug use in the workplace presents a variety of problems for employers and employees alike – but with proper policies and procedures for drug testing services, you can help avoid serious issues like:
- Absenteeism
- Workplace Accidents
- Medical Benefits Usage
Employment Verification and Records
- Employment Verification – Human Capital Strategies offers an on demand service for wage and employment verification.
- Employment Records – HCS provides on demand assistance with records/information in support of subpoenas, audits, etc.
Employment Handbooks
- Fundamental Employee Handbook - This provides federally-compliant policies (harassment, discipline, at-will employment, etc.) applicable in all states. It is included in employee new hire packets.
- Client-Customized Handbook - In addition to federally-compliant policies in the Fundamental Employee Handbook, HCS will collaborate with you on company specific and state policies.
Performance Management
- Performance Evaluations – HCS can develop customized performance management tools and training to support program implementation of position-specific evaluation forms, performance objectives, 360 degree feedback programs, etc.
- Employee Disciplinary Action & Performance Improvement Plans – HCS can review current policies and processes and recommend revisions or additions. We can also develop communication tools, manager training and provide assistance with documenting terminations for cause to help avoid unnecessary unemployment claims.
- Retention Strategies and Program Development – HCS assists clients with development of reward, incentive, and recognition programs; compensation programs (i.e., salary bands, incentives, performance-based benchmarking) and client policy and benefit reviews to provide competitive positioning in the market. Implementation assistance is also available.
- Predix Behavioral Assessments – Behavioral assessments measure the work-related behaviors and motivating needs of employees. These will give you and your management team the power and knowledge to better motivate, lead, and utilize your people to achieve your company’s goals. It is also a reliable recruitment tool.
Employee Relations Management Consultations
- New Hire Orientation Programs – HCS will create, enhance and/or implement an employee orientation unique to each client to support short- and long-term human capital objectives, including attrition rate decreases, job readiness, etc.
- Communication Programs & Strategies – HCS can review and analyze current client internal employee communications and recommend additions or changes. We can also assist with the creation of employee communications, create and implement communication plans, develop newsletter templates, develop safety communications and more.
- Reduction-In-Force, Layoff and Reorganization Consultation – HCS provides guidance, processes and communication tools to support organizational transitions and functional viability.
- Employee Opinion/Satisfaction Surveys – HCS can create and administer web-based or hard copy customized surveys (employee, supervisor/manager, department specific or organization-wide) to assess employee engagement and satisfaction.
- Diversity Programs & Initiatives – HCS can create and implement programs to include sensitivity, discrimination and harassment-free workplace training.
- Internal Investigations & Formal Complaints – HCS can assist and advise clients with internal investigation procedures and internal complaint processes. Employee training and coaching for supervisors and managers are also available to help with implementation.
Training
- HCS C.A.R.E.S. (Creating a Rewarding Education System) – HCS has launched a series of educational conferences on a variety of topics. These seminars are hosted by HCS’s Human Resources department and include other subject matter experts.
- iLearning Center – HCS offers over 200 courses included as part of our iLearning program. Topics include Leadership, Management, General Human Resources, Microsoft Office courses, Customer Service and many more. Our service includes reporting capabilities. An extensive 2,000-course library is also available with substantially discounted rates.
Employment Forms and Posters
- Employment Forms – HCS will provide forms for employment-related matters (e.g., disciplinary actions, leave of absence, termination, payroll deduction). Form customization to client specifications is also available.
- Posters - Federal and State all-in-one posters are provided to all clients.
- For Managers/Supervisors - Our team of SPHR/PHR-certified and experienced Human Resources professionals keep abreast of federal and state regulations to respond to inquiries as needed.
Fair Labor Standards Act (FLSA) Review & Compliance
- FLSA Review & Compliance – HCS provides a format to assist in the review of job classifications, overtime requirements and exempt & non-exempt status as well as guidance for proper payroll setup.
Family Medical Leave Act (FMLA) Administration
- FMLA Processing and Administration – HCS will process and administer FMLA for eligible worksite employees, including assistance with determination of FMLA eligibility, providing letters, notices and reminders to worksite employees and tracking FMLA time used by the worksite employee.
EEOC
- EEO-1 Report – HCS submits an annual EEO-1 report to the Equal Employment Opportunity Commission (EEOC). We also provide VETS-100 data for clients upon request.
Unemployment Claims Administration
- Unemployment Claims – HCS will direct and monitor claims, assists with claims responses and appeal hearings preparation.
